Northwest Michigan, MI Reviews

5

2025-07-05T05:34:17.83Z • Google

What a great all around experience. I saw their ad on Facebook and took a chance. I got a call back in the morning. From that initial contact, Floor Coverings International of NW Michigan Flooring did what they said would do and when they said they’d do it. I got a call or text an hour before anyone from the company was coming to our condo. What a pleasure, as tradespeople in our small northern Michigan community are known for not returning calls, not showing up after making an appointment to come over and charging totally ridiculous prices for mediocre work. The estimate for LVP came in a few thousand (yes, that’s correct) dollars less than the 2 estimates we had done previously. Paul, the installer, worked like crazy completing our project and did an amazing job. From the owner Jeff (who came through for the final inspection) to the first person who called me after I responded to the Facebook ad and everyone in between, we were treated respectfully and with courtesy. We’re now going to have Aaron come back to measure our second floor and stairs for carpet. We’re totally happy with our decision to use this company and will definitely recommend them to our friends and neighbors. A+++

Robbie Burns

5

2025-07-04T05:34:12.912Z • Google

These people were amazing! We had ordered new carpet from Lowe’s in May. They screwed up our pad order and now we were down to two weeks to have it all installed. After 6 weeks, they told us we couldn’t get it installed until September!!!! Called Mikka from Floor Coverings and the next day, picked up our carpet, brought padding with them and had it all installed and cleaned up the next day. Now THATS service and boy do our floors look amazing.

Brian

5

2025-06-24T05:34:10.85Z • Google

We were extremely pleased with the efficient service, product quality and expert workmanship of Floor Coverings International. Aaron came to our home to assess a disastrous installation by another company. He was extremely knowledgeable and presented us with options for padding and carpet style that were much more conducive to our needs. We were able to schedule installation at our convenience. Don, the installer, was experienced and meticulous. Mikka, coordinated the project and made sure we were happy with all aspects of the job. Jeff, the owner, followed up with a visit and inspection.We would highly recommend Floor Coverings International to anyone looking for any type of flooring.

Cynthia Hummel

5

2025-04-18T05:34:09.588Z • Google

As an owner of an interior design firm, I am always in search of quality vendors who I can refer to my clients. Jeff and his crew are an amazing group of professionals who are outstanding individuals that I would highly recommend. They actually did my own home flooring project which was not an easy task. If you want a great experience with your next floor covering job, give them a call. Hands down the best in customer service! Beth G. Second Glance Interior Design, LLC

Beth Goetting

5

2025-04-02T05:35:27.722Z • Google

Great experience! Jeff was very thorough explaining our flooring options and delivered product as promised. Highly recommend!

Cindy Behmer

5

2025-04-02T05:35:17.854Z • Google

Top notch service! Jeff Kuhlman came over to meet with us and bring carpet samples, so many great choices. Carpet was installed in 2 bedrooms within a week. Fast and meticulously clean. Would choose them again knowing how great customer service was.

Jessica Gallavin

5

2025-04-02T05:35:07.98Z • Google

William Drake

5

2025-04-02T05:34:59.763Z • Google

Work completed on our time schedule. They did a great job and waiting until we were ready.

Donna Tykoski

5

2025-04-02T05:34:33.2Z • Google

I was impressed with the product and service on Richard Flacks Condo that I had Aaron to my own home & I'm very happy with how everything is going to come together ❤️ Not sure when I will be placing my order, I have to paint also

Anna Rossi

5

2025-04-01T05:35:27.254Z • Google

We had a stairway recovered with the LVP in our home and Floor Coverings did a fantastic job. Jeff was very professional and communicated with us thoughout the process. HIghly recommend

JEFF HIRSCH